Returns & Exchanges
At Gul, we want you to be fully satisfied with your athletic gear, which is why we offer a 30-day window for returns and exchanges on all unused items in their original packaging.
Return Process
- 1.Initiate Your Request
Log into your Gul account and visit the 'Order History' section to select the items you wish to return and receive a prepaid shipping label.
- 2.Pack Your Gear
Securely place the items in their original packaging, ensuring all tags are attached and the equipment is clean and unworn.
- 3.Drop Off Package
Affix the return label to your parcel and drop it off at any authorized courier location or schedule a home pickup through our portal.
- 4.Receive Refund or Exchange
Once our warehouse inspects the returned gear, we will process your refund to the original payment method or ship out your new exchange within 5-7 business days.